Student Status Fix: Automatic Deactivation After Membership End Date
We fixed an issue where student accounts weren't automatically moving from Active to Disabled once their Membership End Date passed. Student status now updates correctly going forward, and we ran a one-time script to move any existing students with a past end date from Active to Disabled.
Meet Your LeaderU Team: The Updated Institution Profile Page
We've updated the Institution Profile page so instructors can see exactly who supports their LeaderU partnership and what each person helps with. If you haven't checked it out yet, here's where to find it and what's new.
Where to find it
- Log in to LeaderU.
- From the top navigation, go to My Institution.
- Select Institution Profile.
On the right-hand side of the page, you'll now see your dedicated LeaderU team.
Who's on your team
- Client Partner — Your sales representative. They manage the overall relationship and handle contract renewals.
- Education Success Partner — Your primary point of contact after your contract is signed. They make sure your institution is set up for success with LeaderU.
- Client Engagement Coordinator — Your operations contact. They handle contract and fulfillment needs, including processing invoices and fulfilling any physical or digital item orders.
Why this matters
Instead of guessing who to reach out to, instructors can now go straight to the Institution Profile page and know exactly who to contact, whether it's a renewal question, a success-planning conversation, or an invoice or fulfillment request.